Terms & Conditions

These terms apply to course participation, exam registration support, and related services offered by CASA Internationale Sprachschule.

By submitting a registration or entering into a service agreement, participants accept the published terms in force.

Registrations become binding once confirmed in writing by CASA and remain subject to availability and level fit.

CASA may propose an alternative schedule or group if pedagogically necessary.

Fees are due according to the agreed invoice schedule and accepted payment methods provided at booking.

In cases of overdue payment, participation may be suspended until balances are cleared.

Participants are expected to complete placement procedures and attend the assigned level to maintain educational quality.

Missed classes do not automatically entitle refunds or replacement sessions unless required by law.

Cancellation terms depend on service type and booking date, and requests must be submitted in writing.

Where rebooking is possible, administrative fees and availability constraints may apply.

Official exam participation is also subject to the rules of the relevant exam body (for example telc or TestDaF).

Participants are responsible for deadlines and required identification/documentation.

Accommodation support is subject to partner availability and matching criteria. Related placement fees and charges apply as communicated.

House rules in host families or shared flats must be respected; serious violations may result in termination according to applicable agreements.

CASA is liable under statutory provisions for intent and gross negligence.

Liability for slight negligence is limited to breaches of essential contractual obligations and foreseeable typical damages.

If individual clauses become invalid, the validity of remaining clauses remains unaffected.

Applicable law and jurisdiction follow mandatory statutory rules and the contractual framework at booking time.